We implemented a Chat BOT for a major midwestern insurance company. The following link describes the use case and the benefits of having a conversational Chat BOT to help improve customer service. The Lien BOT was developed using Microsoft BOT framework version 4.7 and uses dynamic cards, carousels, triggers, interrupts and hero cards.
We recently completed an internet of things (iot) project that allowed users to provision a controller using HMI (Human Machine Interface) that was hosted within a Azure Kubernetes Services (AKS) cluster. This allowed engineers to setup a controller before they went to the field to configure it. The controller HMI in the cloud was connected using Azure iot hub to on premise controller hardware that contained a PostgreSQL database. The controller PostgreSQL database in the controller hardware was the master, which would keep data in a remote PostgreSQL cloud database via events. More details can be found here.
We built a chat bot for our customer that allows web site visitors to ask questions related to quality standards for hospitals and medical clinics. The chat bot would respond with answers or ask additional questions. If an answer could not be found, the chat bot asks the user to enter contact information and routes the transcript of the conversation to an internal rep who can follow up with answers to the customer questions. Click here to download the PDF document.
The second annual Global Integration Bootcamp is being held on Saturday, March 24, at Microsoft in Downers Grove, IL. Sign up quickly to reserve your seat for this FREE full day event covering Serverless computing, Logic Apps, API Management, Service Bus, Event Grid, IoT, BizTalk, Analytics, Big Data, Cognitive Services and more.
Good turnout at JP Morgan Chase (Chicago) Tech Fest. Jaidev Kunjur did a presentation and demo on sentiment analysis using Microsoft Azure Cognitive Services Text Analytics (API), Azure Functions, and Logic Apps. Very thankful to Microsoft and JP Morgan Chase (Chicago) for giving EnkayTech the opportunity to present our cloud solution.
Great turnout of fifty attendees at the Global Azure Boot Camp in Chicago on Saturday, April 22nd, 2017! Jaidev did a presentation and demo on using Azure Logic Apps, Functions, and Cognitive Services to do sentiment analysis of your brand in social media. For example, during marketing campaigns, you can measure and monitor your marketing campaigns to see how well they are performing by using sentiment analysis on Twitter Tweets. In addition to dashboards displaying sentiment, you can route negative feedback to an internal channel used by your company employees so that they can review and take some action on the negative Tweets. Deck and hands on lab to build the demo can be found here.
We had 30+ attendees at Microsoft MTC in the Chicago AON building, and some were from out of state e.g. Wisconsin, Indiana, Minnesota for example. The event was kicked off at 9 am by Microsoft’s David Giard, a Senior Technical Evangelist who covered Azure and App Services and provided guidance on subscriptions. Next Jaidev Kunjur covered API Management, Logic Apps, Remote Data Gateway, Service Bus, Azure Functions, Azure Storage and Power BI and the attendees were assisted in completing the four hands on labs associated with these topics. In the afternoon, Eric Boyd did a great presentation and demo on IoT using a real device for input and Power BI to display real time charts showing temperature and other signals coming from the device. The last session was on EDI in the Cloud presented by Jaidev, with a demo showing how we can do EDI and AS2 in Azure using Integration Accounts and Logic Apps, all without needing BizTalk Server. The event ended on time at 5 pm.
We are proud to be co-sponsoring the Microsoft Global Integration Bootcamp to be held in Chicago on March 25, 2017. This free event will cover BizTalk, API Management, Logic Apps, Service Bus, IoT and more. Speakers from Microsoft and EnkayTech who are experts in Azure and applications development will be conducting the sessions which will include hands on labs.
Space is limited so sign up now!
EnkayTech was mentioned in Microsoft’s Integration Newsletter. Here’s the extract from the newsletter.
Monitoring on premise BizTalk applications using cloud based Power BI SaaS
In this session, Jaidev Kunjur demonstrated how they implemented a BizTalk application monitoring solution using Azure cloud based Power BI and multiple on premise data sources. The goal was to quickly build an easy to use monitoring solution for the Network Operations Center team (that didn’t know BizTalk) but also provide more visibility into business processes so that Production support staff (who knew BizTalk) could use this as an additional tool to track and debug performance issues. The Power BI dashboard was also used to provide daily reports to business and IT so they could see the KPIs and the value provided by BizTalk that was being used as an enterprise service bus for processing claims, billing, and policies. You can watch the video of the session here.
Please contact us if you’d like to see a live presentation of the work we’re doing with Power BI SaaS and analytics.