The Challenge: Manual Data Entry Slowing Down Customs Processing
Every day, ACB receives shipment information in XML format from ACS (Automated Commercial System). This data includes sensitive, time-critical shipment details that must be accurately entered into CargoWise, their customs and logistics platform.
The manual process of reading each XML file and entering data line-by-line into CargoWise was:
- Time-consuming
- Prone to human error
- Difficult to scale with growing shipment volumes
ACB needed a smarter solution to:
✅ Automatically receive and process XML files via SFTP
✅ Create customs declarations in CargoWise without human intervention
✅ Support two separate consignees by identifying and routing data accordingly
✅ Update internal configurations in CargoWise to reflect a new branch code
The Solution: Seamless XML-to-CargoWise Integration by Enkaytech
To tackle these challenges, ACB partnered with Enkaytech, a trusted provider of enterprise integration services, to build a fully automated customs declaration system.
Here’s how the solution works:
🔹 Secure File Transfer (SFTP): XML files from ACS are dropped into a secure SFTP folder monitored by the system.
🔹 Consignee Detection: The system scans each file to detect the consignee and routes it through the correct workflow.
🔹 Data Transformation Engine: XML data is automatically converted into the CargoWise-compatible XUS format.
🔹 Real-Time Declaration Creation: The transformed files are pushed into CargoWise to create customs declarations—instantly and without manual effort.
🔹 One-Time Configuration: Enkaytech also updated the organization code within CargoWise to ensure declarations are filed under the correct branch.
The Results: Zero Manual Entry and Faster Customs Processing
The integration delivered impressive results for ACB:
📈 100% Elimination of Manual Data Entry
⏱ Significant Time Savings – customs declarations are now created in real time
🔒 Greater Accuracy – reduced risk of compliance issues and costly rework
🔄 Scalable Process – able to handle growing import volumes without extra effort
With Enkaytech’s help, ACB now runs a streamlined customs operation, offering faster turnaround times, greater reliability, and a better experience for clients.
Did You Know?
- Over 76% of logistics companies say system integration is a key bottleneck in their digital transformation journey.
- Manual data entry errors cost businesses billions annually in shipping delays, compliance penalties, and lost revenue.
- Automation in customs brokerage reduces processing time by up to 50%, according to industry benchmarks.
This success story is a great example of how customs brokerage firms can modernize operations by integrating systems like ACS and CargoWise using Enkaytech’s expertise in automated XML processing, SFTP integrations, and middleware automation.
Ready to automate your customs processes?
🚛 Discover how Enkaytech can help you eliminate manual work, reduce risk, and speed up customs clearance with smart system integration.
