Driving Global Logistics Integration...

Introduction

The electric vehicle (EV) industry is growing at lightning speed, with a projected CAGR of 21.7%, expected to reach over $1.5 trillion globally by 2030. As EV manufacturers race to meet surging demand, the ability to scale logistics and supply chain systems across international borders becomes a game-changer. For one of the largest EV companies in the U.S., scaling their logistics meant finding a technology and logistics partner that could seamlessly integrate domestic and international shipment data while ensuring real-time visibility, robust security, and effortless user access to business-critical processes. That’s where Enkaytech came in.

By leveraging our deep expertise in Azure integration services, we delivered a solution that met the EV company’s current challenges and established a scalable foundation for their future logistics operations. This case study outlines how we tackled key roadblocks, implemented powerful solutions, and delivered tangible business outcomes for this EV leader.

The Challenge

Untangling Complex Logistics for a Global EV Powerhouse
Our client needed to integrate their internal logistics system with third-party solutions to manage millions of domestic and international shipments annually . While they already used the EV manufacturer’s APIs for tracking and booking, the data exchange was fragmented, visibility for non-technical stakeholders was minimal, and credential management had security vulnerabilities.

Here are the five primary challenges we identified:

1. Managing Diverse Workflows for Domestic and International Shipments

Pain Point: The EV manufacturer used CW1 (Transport Management System) for international shipments and separate APIs for domestic logistics. Each required different data structures, timelines, and compliance protocols—causing friction in the booking, tracking, and invoicing processes.

2. Real-Time Shipment Tracking and Status Visibility

Pain Point: Delays in status updates caused downstream issues in inventory management and customer service. There was no unified view across systems to track real-time progress of a shipment, especially across global locations.

3. Ensuring Security and Compliance Across APIs and Data Flows

Pain Point: With sensitive customer, shipment, and invoice data flowing through various platforms, the need for airtight security was paramount—especially given the risk of exposing credentials or violating data protection standards.

4. Empowering Non-Technical Stakeholders with Visibility

Pain Point: Business users had little insight into what was happening in the integration middleware, relying on IT teams for every question about shipment status or error logs—slowing down operations.

5. Complex Data Mapping Across Multiple Systems

Pain Point: EV’s API fields needed to be carefully mapped with CW1 and internal databases to avoid booking errors, incomplete tracking, or incorrect invoicing. Manual handling created room for inconsistency.

The Solution

A Future-Ready, Azure-Powered Integration Framework
To overcome these challenges, Enkaytech implemented a modern, robust, and secure architecture built on Microsoft Azure.

Here’s how we tackled each issue head-on:

Solution 1: Streamlined Integration for Global Workflows

We designed a smart integration logic that differentiated between domestic and international workflows. For international shipments, we integrated directly with CW1, ensuring compliance and data integrity. For domestic bookings, we built a unified integration layer around the EV APIs. This eliminated the need for multiple manual processes and reduced booking errors by over 85%.

Solution 2: Real-Time Tracking Using Webhooks and APIs

We developed and deployed a custom webhook framework for EV booking events, paired with real-time status polling through EV’s APIs. This enabled:
• Instant tracking updates across regions
• Improved SLA adherence by 30%
• End-to-end shipment visibility for both operations and customer service teams

Solution 3: Enterprise-Grade Security Using Azure Key Vaults & API Management

We used Azure Key Vault to securely store all sensitive credentials, ensuring that no API tokens or passwords were ever exposed. Azure API Management allowed us to monitor traffic, throttle requests, and provide secure access controls—meeting compliance for SOC 2, ISO 27001, and GDPR standards.

Solution 4: Business-Friendly Middleware Monitoring

Understanding that non-technical teams needed access to middleware data, we implemented a user-friendly monitoring system backed by Azure SQL Database. With dashboards and alerting features, stakeholders could track shipments, detect delays, and resolve issues, increasing customer satisfaction via Operational efficiency.
Result: A 60% reduction in IT support tickets from business users.

Solution 5: Accurate Data Mapping and Error Reduction

Using a detailed mapping strategy, we aligned all EV API fields with internal data models. This reduced:
• Data mismatches by 90%
• Booking and invoicing rejections by 40%
We also ensured that the integration could adapt quickly as APIs evolved, future-proofing the system against downstream changes.

The Results: Operational Efficiency at Scale

Within weeks of going live, the EV manufacturer saw measurable improvements across their logistics operations:

Why Companies Choose Enkaytech

At Enkaytech, we understand the unique challenges faced by manufacturers or supply chain industries—from integrating new third-party vendors to building data pipelines across global suppliers.

Our approach focuses on:

• Speed to market using cloud-native technologies like Azure Functions, DevOps, and API Management
• Security-first design approach protects sensitive data at every stage
• Operational transparency for both technical and non-technical users
• Scalable architecture that grows with your global footprint

Whether you’re a startup scaling your first few international shipments or a Fortune 500 EV giant managing thousands daily, our custom integration services unlock new levels of efficiency, compliance, and agility.

Ready to Power Up Your Supply Chain Operations?

Partner with Enkaytech to streamline your API integrations, operations, protect sensitive data, and gain real-time insights into your global shipments. Our technology doesn’t just integrate systems—it accelerates your entire supply chain.

👉 Get in touch with us today to learn how we can help you build a secure, scalable, and smart integration ecosystem.