The Challenge
Globco, a leading freight forwarder, faced a significant operational hurdle. They relied on Dispatch Sciences for order processing and freight shipping. However, the process of manually entering invoices generated by Dispatch Science into WiseTech’s CargoWise One system was time-consuming and cumbersome. This manual approach not only drained valuable resources but also introduced the risk of human errors, leading to delays and inaccuracies in invoicing.
The Solution
Enkaytech stepped in to streamline Globco’s invoicing process by implementing advanced business process automation. Leveraging the power of Microsoft Azure Integration Services, Enkaytech developed a solution to call Dispatch Science APIs twice a day. This automated system seamlessly pulled invoices and updated them directly into CargoWise One.
To provide Globco with enhanced operational insights, Enkaytech introduced Enkay PRO for Business Activity Monitoring (BAM). This tool gave Globco real-time visibility into the number of invoices processed daily, identified any failed invoice entries, and facilitated the resubmission and retries of failed invoices. Additionally, it provided comprehensive monitoring of exceptions, ensuring that any issues were promptly addressed.
The Result
The automation of this previously manual process resulted in significant time savings for Globco’s personnel. The time that was once spent on tedious data entry tasks could now be redirected towards strategic initiatives to grow their business. The benefits of this solution were manifold:
- Improved Business Efficiency: Automation reduced the manual workload, allowing Globco to operate more efficiently.
- Better Visibility: With Enkay PRO for BAM, Globco gained a clear view of their invoicing process, helping them to identify and resolve issues quickly.
- Accuracy in Invoicing: Automated data entry minimized errors, ensuring that invoices were accurate and reliable.
- Quicker Payments: Faster invoice processing translated to quicker payments, enhancing Globco’s cash flow.
Don’t let manual processes slow down your business operations. Partner with Enkaytech to implement robust automation solutions and gain the efficiency, accuracy, and visibility you need to stay ahead. Contact us today to prevent these problems and streamline your invoicing process with cutting-edge technology.
Get started with Enkaytech and transform your business operations now! Contact us today.
